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DEEBOT 83 will not charge.
Possible Causes 1: The Bottom Power Switch on the bottom of DEEBOT 83 is not turned ON.
Solutions: Turn the Bottom Power Switch to the ON position.
Possible Causes 2: DEEBOT 83 has not made a connection with the Charging Dock.
Solutions: Be sure that DEEBOT 83 has made a connection with the Charging Dock Pins. You may move the robot manually to make the connection if necessary.
Possible Causes 3: Charging Dock is unplugged while robot’s Bottom Power Switch is ON, which causes battery consumption.
Solutions: Plug in the Charging Dock and ensure the robot’s Bottom Power Switch is turned ON. Keep DEEBOT 83 on the Charging Dock to make sure it has a full battery to work at any time.
Possible Causes 4: The battery is completely discharged.
Solutions: Re-activate the battery. Place DEEBOT 83 on the Charging Dock by hand, remove after charging for 3 minutes, repeat 3 times; then charge normally.
DEEBOT 83 gets into trouble while working and stops.
Possible Cause: DEEBOT 83 is tangled with something on the floor (electrical cords, drooping curtains, carpet fringe etc.).
Solution: DEEBOT 83 will try various ways to get itself out of trouble. If it is unsuccessful, manually remove the obstacles and restart.
DEEBOT 83 returns to the Charging Dock before it finishes cleaning
Possible Causes 1: When battery power gets low, DEEBOT 83 automatically switches to Return to Charger Mode and returns to the Charging Dock to recharge itself.
Solutions: This is normal. No solution necessary.
Possible Causes 2: Working time varies according to floor surface, room complexity and the selected Cleaning Mode.
Solutions: This is normal. No solution necessary.
DEEBOT 83 will not clean automatically at scheduled time.
Possible Causes 1: Time Scheduling function is cancelled.:
Solutions: Set Time Scheduling function.
Possible Causes 2: The Bottom Power Switch on the bottom of the robot is OFF.
Solutions: Turn the Bottom Power Switch to the ON position.
Possible Causes 3: The robot’s battery is low.
Solutions: Keep DEEBOT 83 powered ON and on the Charging Dock to make sure it has a full battery to work at any time.
Possible Causes 4: DEEBOT 83’s components are tangled with debris.
Solutions: Turn DEEBOT 83’s Bottom Power Switch OFF, clean the Dust Bin, and invert the robot. Clean the Side Brushes and the Main Brush.
Remote Control failure (effective control range of Remote Control is 5m (16’)).
Possible Causes 1: The batteries in the Remote Control need to be replaced.
Solutions: Replace with new batteries making sure they are installed correctly.
Possible Causes 2: The Bottom Power Switch is turned OFF, or DEEBOT 83’s battery is low.
Solutions: Make sure DEEBOT 83’s Bottom Power Switch is ON and fully charged.
Possible Causes 3: The infrared signal cannot be transmitted because the Infrared Emitter on the Remote Control or DEEBOT 83’s Infrared Receiver on DEEBOT 83 is dirty.
Solutions: Use a dry cloth or the Multi-Function Cleaning Tool to wipe the Infrared Emitter on Remote Control and the Infrared Receiver on DEEBOT 83.
Possible Causes 4: There is other equipment interfering with the infrared signal to DEEBOT 83.
Solutions: Avoid using the Remote Control near other equipment using infrared signals.