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DM82 will not charge.
Possible Causes 1: DM82 is not powered ON.
Solutions: Move DM82’s Side Power Button to the ON position.
Possible Causes 2: DM82 has not made a connection with the Charging Dock.
Solutions: Be sure that DM82’s Charging Contacts have made a connection with the Charging Dock Pins. You may move the robot manually to make the connection if necessary.
Possible Causes 3: Charging Dock is unplugged while DM82 is powered ON, which causes battery consumption.
Solutions: Plug in the Charging Dock and ensure DM82 is powered ON. Keep DM82 on the Charging Dock to make sure it has a full battery to work at any time.
Possible Causes 4: The battery is completely discharged.
Solutions: Re-activate the battery. Place DM82 on the Charging Dock by hand, remove after charging for 3 minutes, repeat 3 times; then charge normally.
DM82 gets into trouble while working and stops.
Possible Causes: DM82 is tangled with something on the floor (electrical cords, drooping curtains, carpet fringe etc.).
Solutions: DM82 will try various ways to get itself out of trouble. If it is unsuccessful, manually remove the obstacles and restart.
DM82 returns to the Charging Dock before it finishes cleaning.
Possible Causes 1: When battery power gets low, DM82 automatically switches to Return to Charger Mode and returns to the Charging Dock to recharge itself.
Solutions: This is normal. No solution necessary.
Possible Causes 2: Working time varies according to floor surface, room complexity and the selected Cleaning Mode.
Solutions: This is normal. No solution necessary.
DM82 will not clean automatically at scheduled time.
Possible Causes 1: Time Scheduling function is cancelled.
Solutions: Set Time Scheduling function.
Possible Causes 2: DM82 is powered OFF.
Solutions: Power ON DM82.
Possible Causes 3: The robot’s battery is low.
Solutions: Keep DM82 powered ON and on the Charging Dock to make sure it has a full battery to work at any time.
Possible Causes 4: DM82’s components are tangled with debris.
Solutions: Power OFF DM82, clean the Dust Bin, and invert the robot. Clean Side Brushes and the Main Brush.
Remote Control failure (effective control range of Remote Control is 5m /16’).
Possible Causes 1: The batteries in the Remote Control need to be replaced.
Solutions: Replace with new batteries making sure they are installed correctly.
Possible Causes 2: DM82 is powered OFF or DM82’s battery is low.
Solutions: Make sure DM82 is powered ON and fully charged.
Possible Causes 3: The infrared signal cannot be transmitted because the Infrared Emitter on the Remote Control or DM82’s Infrared Receiver on DM82 is dirty.
Solutions: Use a dry cloth or the brush side of the provided Cleaning Tool to wipe the Infrared Emitter on Remote Control and the Infrared Receiver on DM82.
Possible Causes 4: There is other equipment interfering with the infrared signal to DM82.
Solutions: Avoid using the Remote Control near other equipment using infrared signals.